Privacy Policy

This Privacy Policy describes how we collect, use, share and protect your personal information when you visit www.andresilvaosteopata.pt/www.andresilvaosteopata.com (hereinafter referred to as “our website”). By using our website, you agree to the practices described in this policy.

Information we collect

We may collect personal information that you voluntarily provide when you interact with our site. This can include:

  1. Contact Information: Name, e-mail address, telephone number and other contact information you provide when filling in contact forms.

  2. Health Information: If you schedule appointments or interact with our site to obtain health-related information, we may collect information about your health conditions and medical history to provide personalized services.

  3. Browsing Information: We automatically collect information about your visit to our site, including your IP address, browser type, date and time of access, pages visited and referral data.

How we use your information

We use your personal information for the following purposes:

  1. Provision of Services: We use your information to schedule appointments, provide information about our services and respond to your requests.
  2. Communications: We may send you health-related communications, updates on our services, if you have consented to receive them.
  3. Site improvement: We use browsing information to improve the functionality of our site, analyze usage trends and optimize the user experience.

Information Sharing

We do not share your personal information with third parties, except where necessary to provide our services or comply with legal obligations.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Right to Complain

The holder of the personal data has the right to lodge a complaint with the National Data Protection Commission (CNPD), as the National Personal Data Protection Authority, under the terms of Article 77(1) of the GDPR, without prejudice to the provisions of Article 32 of Law 58/2019 of August 6, i.e. recourse to other administrative or judicial bodies.

Your Privacy Rights

You have the right to access, correct, update or delete your personal information at any time. To do this, please contact us using the contact details provided below.

Personal data retention period

The personal data collected is processed in strict compliance with the applicable legislation. Personal data will be kept in accordance with the respective purposes and respecting the applicable legal deadlines. Therefore, and whenever there is no specific legal requirement, the data will be stored and kept only for the appropriate period and to the extent necessary for the purposes for which it was collected, unless the right to object, the right to erasure or the right to withdraw consent is exercised within the legal limits.

Changes to this Privacy Policy

We reserve the right to amend these terms of processing of personal data at any time. These changes will be posted on our website and/or communicated to users through the contacts provided, namely by email.

Contact

For any questions, requests or complaints about this Privacy Policy, you can contact us at the following address:

André Silva Osteopath
R. de Passos Manuel 222
3º. Floor – Room 10
4000-385 Porto

Contact: 912 856 321
Email: andresilvaosteopata@gmail.com